When I left Ablyss to start my maternity leave, I found it quite hard to leave behind some of the wonderful people I had met at the homes I visited over the years. I know I was leaving them in good hands but its easy to still fret and worry. You easily form personal attachments and have a genuine interest and care in the homes success and smooth running.
One of my favourite homes to work with was Brinsworth House, a home for retired artists funded by the Royal Variety Charity.
The home itself is beautiful, very grand indeed with pictures of celebrities all over the guilded walls, theatre posters, a gleaming bar and theatre like entertainments roon. The people who live there, and work there are so truly wonderful.
Brinsworth House were one of my first customers to take the Gold Enhanced Support Package. Taking on a computerised system was a very big step for them. They had little in the way of hardware and the staff themselves were not confident with the new technology and so, for them, it made sense to have the extra help and handholding that the Gold package offered.
I was delighted to find out, that for their second year as an Ablyss customer, they have chosen, once again, to take the Gold Support. Some homes feel that they have learned all they can in their first year but, for those who's time is stretched, who's staff turnover is frequent, or who understand that the software is always evolving and improving, do benefit from continuing with an Enhanced Support Package.
Syne spent a day with them in February (he describes the home as "very porsche!') and was able to spend time with all the individual staff members answering their queries, but he also got to spend time looking at the system in depth with the Matron Tatree and Clinical Lead Nurse Raja. There was som fine tuning to be done and it was perfect for them to put the deed in the hands of the experts (us).
Thye still have 2 days of onsite presence to use within the year, hopefully I will be lucky enough to do at least one of those visits later on in the year!
Some of our older customers may not be aware of the enhanced support packges. For further information just give us a call on 01625 535685